Return Policy


At Seaopia by ITS Creative Studio we guarantee 100% satisfaction. If you are unsatisfied with an item that you have purchased, you may return the item for an exchange or refund within 30 days of receipt of your purchase.

Unless the item is defective the product must not be worn, washed or otherwise used. All swimwear products must come back with tags and sanitary liner in tact. For apparel, items must have their tags, not be worn, washed or otherwise used.

We offer a limited warranty on our products. If there is an issue of receiving the wrong item or you have an item that is defective beyond normal wear and tear please contact our Customer Service team by calling 877-655-7722 extension 0.

Have an item you'd like to exchange? Simply email us at info@itscreativestudio.com and give us a call so we can get a new order placed for you and shipped right away while your original order ships back to our fulfillment center.
Original shipping charges will not be refunded unless the return items are deemed defective.

Send Returns & Exchanges To:

ITS Creative Studio LLC
P.O. Box 720761
Orlando FL 32872-0761

International Returns:

Unfortunately, we cannot accommodate returns or exchanges for International orders at this time.

Still Have Questions? Get in touch with us, we're here to help!

Customer Service Hours

Monday – Friday 9:00 AM – 6:00 PM Eastern Time

Email: info@itscreativestudio.com

Toll Free: 877-655-7722

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